Privacy Policy

This Privacy Policy explains how AA Kuraye Enterprises Ltd collects, uses, stores, protects, shares and retains personal data when individuals access our website, request consultation, subscribe to updates, use contact forms, interact with our cookie banner, or engage with our services.

This policy is prepared to support transparency, accountability, privacy by design, lawful processing, data minimisation, data security and regulatory due diligence under applicable privacy and data protection requirements.

Business name: AA Kuraye Enterprises Ltd.

Company Number: 17319445.

Public brand: AA Kuraye Technologies.

Website: https://aakuraye.tech.

Registered address: The Meadow - Morris Homes, London Road, Macclesfield, United Kingdom, SK11 0JZ.

Contact email: info@aakuraye.tech.

Telephone: +44 161 394 2944.

We may collect name, email address, phone number, organisation name, job title, billing details, payment reference, product interest, consultation request details, communication records, support messages, website usage information, device information, IP address, browser information, cookie preferences, and technical logs.

Where future customer accounts, portals, payment integrations, subscription products or digital download systems are introduced, we may also process login credentials, order history, product access records, invoice records and download activity.

We may collect personal data directly from users through website forms, email, WhatsApp, product inquiries, consultation requests, newsletter subscriptions, payment processes, account registration, customer support and business correspondence.

We may also receive limited technical data through website hosting, analytics, monitoring, security tools, payment gateways, email delivery tools and cloud service providers.

We process personal data to respond to inquiries, deliver digital products, manage customer relationships, provide consultation services, process payments, issue invoices, provide support, manage downloads, improve services, maintain security, monitor website performance, comply with legal obligations, prevent fraud, handle disputes and protect business rights.

We may also process data to provide Kuraye 365, Kuraye Workspace, Kuraye Automate, Kuraye Script, cybersecurity, privacy, governance and automation-related services requested by customers.

Depending on the context, we may rely on consent, contract, legal obligation, legitimate interest, vital interest or public interest where applicable.

Where consent is required, including for non-essential cookies, direct marketing or certain optional processing activities, we will request consent clearly and provide a way to withdraw it.

We use necessary cookies for website security, functionality, accessibility and network stability.

With user consent, we may use non-essential cookies or similar technologies for analytics, performance improvement, user experience enhancement and service measurement.

Users may accept all cookies or reject non-essential cookies through the cookie banner. Users may also manage cookies through browser settings.

We may use privacy-conscious analytics, monitoring and performance tools to understand website usage, detect technical errors, improve website performance and maintain service reliability.

Non-essential analytics will be activated only where appropriate consent or lawful basis exists.

Where online payments are enabled, payment data may be processed by approved payment gateways or financial service providers.

We do not intend to store full card details on our own servers. Payment processors may collect and process payment information under their own security and compliance obligations.

We may use service providers for hosting, cloud infrastructure, email delivery, analytics, security monitoring, payment processing, customer support, document delivery, PDF generation, business automation, Kuraye 365, Kuraye Workspace and related operational services.

We require service providers to process personal data only for authorised purposes and to apply appropriate confidentiality, security and data protection safeguards.

Where personal data is transferred across borders or outside the user’s jurisdiction, we will apply appropriate safeguards, contractual protections, adequacy considerations or lawful transfer mechanisms required by applicable law.

We apply reasonable technical and organisational measures to protect personal data from unauthorised access, unlawful processing, loss, misuse, alteration, disclosure or destruction.

Security measures may include HTTPS, access controls, secure hosting, administrative restrictions, password protection, monitoring, secure file handling, backup controls and internal confidentiality practices.

We retain personal data only for as long as necessary for the purposes for which it was collected, including product delivery, service fulfilment, customer support, accounting, compliance, dispute resolution, security, audit and legal purposes.

Where data is no longer required, we will delete, anonymise or securely archive it, subject to legal and operational requirements.

Subject to applicable law, users may request access, correction, deletion, restriction, objection, withdrawal of consent, portability, review of automated processing and complaint handling.

Requests may be submitted to info@aakuraye.tech. We may request identity verification before acting on a request.

Our website, products and services are primarily intended for professionals, businesses, institutions and adult learners.

We do not knowingly collect personal data from children without appropriate parental, guardian or lawful authorisation.

We do not currently make decisions based solely on automated processing that produce legal or similarly significant effects on users.

If this changes, we will provide appropriate notice and safeguards.

Where a personal data breach occurs, we will assess the incident, contain the risk, document the event, take remedial action and notify affected users or competent authorities where required by applicable law.

Users may contact us first for privacy complaints or rights requests.

Where applicable, users may also lodge complaints with the competent data protection authority.

We may update this Privacy Policy to reflect changes in law, technology, business operations, payment systems, analytics, cookie tools, customer portals or service offerings.

The latest version will be published on this page.

For privacy questions, data subject requests or complaints, contact info@aakuraye.tech.